Refund policy

BILLING TERMS & CONDITIONS

Definitions

Seller refers to the website owner (Waggin' Swag Co.) – the entity to whom the order for the purchase has been given. Buyer refers to the person or organization placing the order. Goods or services refers to the product(s) or services for which the buyer has placed an order with the seller.

Payment

All payments are due upon completion of the order. If a payment is not received or the payment method is declined, the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, MasterCard, Discover, and other payment methods provided via our Shopify checkout.

Cancellation

An order may be canceled up until shipment work commences. The buyer is responsible for returning an order that was canceled after shipment commencement. Please contact us immediately at 254-214-8900 if you need to request a cancellation.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email wagginswagco@gmail.com. We will do our absolute best to find an acceptable remedy to any situation that may arise. Each case will be reviewed individually, and a representative from Waggin' Swag Co. will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the state in which the site owner resides. These billing terms and conditions are subject to change. Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.

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Contact Information

Waggin' Swag Co. Email: wagginswagco@gmail.com

Phone: 254-214-8900